Help & Order Information - Fine Jewellery

Guarantee 

  • All jewellery purchased from The Village Goldsmith comes with a 10 year guarantee on the craftsmanship. 
  • We recommend getting your jewellery checked yearly by either VG Jewelers (The Village Goldmsith) or by a jeweller that has been authorised by VG Jewelers. 

    Shipping, Taxes & Returns  

    • All orders are carefully and safely packed using recycled and/or compostable packaging and materials where possible. 
    • Our shipping options are fully insured until your piece is safely at your door.  
    • Our packages are very discreet so there's no need to worry about the delivery giving away the big surprise. 
    • International orders will automatically have the importing duties and taxes calculated at checkout and added to your total order price to allow for seamless transitions through customs.  
    • We offer hassle-free returns on online purchases for all ready to ship pieces within 30 days of purchase. The item must be in its original condition and packaging, please get in touch with us to arrange any returns. Please note special conditions apply to Bespoke Custom made pieces. Please contact us if you would like information on our Bespoke Custom jewellery return policy. 

      To find out more, read our Shipping and Returns page here. To view our full warranty, click here. 


        A 21st century solution to setting diamond jewellery. The Floeting Diamond.

        View all
        Quick view
        The Floeting Diamond Ring
        from $2,070.00
        Quick view
        Floeting, Diamond, solitaire, floating, no clasps, no claw, clawless, clasp less, titanium collet, setting, innovation, classic knife edge, brilliant cut, round cut, platinum, 18k, 18ct white gold, 1.0ct diamond, diamond set band,
        The Floeting Diamond Ring with Diamond Set Band
        from $3,370.00
        Quick view
        The Floeting Diamond Stud Earrings
        from $2,186.00
        Quick view
        Floeting, Diamond, floating, no clasps, no claw, clawless, clasp less, titanium collet, setting, innovation, brilliant cut, round cut, 18k, 18ct white gold chain, pendant, floeting solitaire
        Floeting, Diamond, floating, no clasps, no claw, clawless, clasp less, titanium collet, setting, innovation, brilliant cut, round cut, 18k, 18ct, yellow gold chain, pendant, floeting solitaire
        The Floeting Diamond Pendant
        from $1,660.00
        View all
        4 products