Pouakai: Ring

5 Year Manufacturing Warranty of Craftsmanship

• All jewellery purchased from The Village Goldsmith comes with a 5 year guarantee of craftsmanship.
• To maintain this warranty, please have your jewellery checked yearly by The Village Goldsmith or a jeweller that has been authorised by us. 

Resizing

• We offer a complimentary resize on engagement or wedding rings for up to two sizes within 60 days. Please note that due to the complexity and meticulous craftsmanship that goes into every ring we make, resizing can only be done by a Village Goldsmith expert jeweller. All warranties will be voided if you have your Village Goldsmith ring resized elsewhere.
• In some cases, the ring may need to be re-made, which would require an additional fee. 
• For more information about sizing, please view our ring sizing guide.

Shipping, Taxes & Returns  

• All orders are carefully and safely packed using recycled and/or compostable packaging and materials where possible. 
• Our shipping options are fully insured until your jewellery is safely signed for at your door.  
• Our packages are very discreet so there's no need to worry about the delivery giving away the big surprise. 
• International orders will automatically have the importing duties and taxes calculated at checkout and added to your total order price to allow for a seamless transition through customs.  
• As online clients are unable to try a piece on, we offer refunds, exchanges or store credit on online purchases if returned within 14 days of receipt. All returns must be in original, unworn condition with tags intact and returned with all of their original packaging and documentation. Custom, engraved and sale items are not eligible for return. Please contact us using the form at the bottom of the product page to initiate a return or with any questions.

Learn more about shipping and returns. View our full warranty.

Our friendly team is here to help you create a stunning piece to represent your unique story. 

Our experienced jewellery designers listen to your needs, your dreams, and work with you to deliver a tangible piece of fine jewellery that will hold a lifetime of memories. Once your design has been perfected and approved, your piece of custom jewellery will be handcrafted on-site at our global design studio in Wellington, New Zealand. 

Learn more about our custom design process and view our inspiration gallery. Want to learn more? Our helpful buying guides will walk you through choosing the right diamond, gemstone and precious metals for your piece. 

We have spent nearly 50 years developing strong relationships with our diamond, gemstone and precious metal supplier partners. This direct relationship allows us to offer excellent quality, value and gives you full transparency around where the materials in your piece are coming from. 
 
Diamonds and Gemstones 

• At The Village Goldsmith we're committed to providing diamonds of the highest quality which are all certified as ethically sourced. We're proud to say that we deal directly with reputable global diamond suppliers who actually cut and polish their diamonds from rough. Our trusted suppliers all have strict adherence to the Kimberley Process and guarantee that their diamonds are ethically mined and traded in the most honest, transparent and straightforward manner possible.
• Every diamond is chosen for maximum sparkle. We provide most diamonds and diamond rings with certificates from the world’s most reliable and reputable diamond institutions - including the Gemological Institute of America (GIA). 
• We have a wide range of diamonds and coloured gemstones in our inventory which we source directly from the same trusted suppliers. So even if you need it right away, we may already have the perfect diamond or gemstone for you, ready to create your dream ring with. 

Learn more about our ethical diamond sourcing standards and practices. 

Precious metals 

• The precious metal refiners we source our materials from have gone to great lengths to secure the origin of their precious metal sources, along with their refining processes. All of these suppliers are either a member of the Responsible Jewellery Council (RJC) themselves or ensure all metal sourced is from an accredited organisation that is either a member of RJC or the London Bullion Market Association (LBMA). 
• In our workshop, after every piece we craft, we collect all the precious metal dust and filings from the jeweller's benches to be refined back to a pure state and used again. This is just one of the ways we involve recycling in our processes to make them more sustainable.

Learn more about our ethical precious metals sourcing standards and practices.

We have a wide range of beautiful pieces currently in stock that is ready to ship within 1-3 days.

Shop our collection of ready to ship rings.